Healthcare IT solutions need to keep up with advances in medical treatments for patients. Generally, IT solutions should deliver electronic medical data in a secure and readily available manner, including PACs or Picture Archiving and Communications Systems and EMRs or Electronic Medical Records. Innovative treatment options such as telemedicine require robust and reliable IT infrastructures. As well, the overall IT environment needs to comply with the strict regulations of government.
Safe and Sound Healthcare IT Environment
Security lapses can interfere with the ability of healthcare systems to address the needs of patients, especially with threats popping up almost spontaneously. Hackers, human error, computer viruses and even disgruntled staff members can pose significant threats to patient data and mission critical applications. As such, it becomes top priority having rock-solid network and physical security for all service providers working within the data center.
SAS 70 Type II audited processes ensure the security, controls and operational procedures of a service-provider are working effectively to protect and safeguard equipment and data. A healthcare IT network that is safe and secure contributes to reduced costs, enhanced productivity, quality patient care and improved access to mobile point of care information.
Healthcare IT solutions also require a maximum of five levels of electronic and physical systems operating 24/7 to protect equipment. Systems like these include monitored, round-the-clock closed circuit televisions, security teams and onsite support, biometrics security systems and military-grade key cards as well as various sensors and alarms tied to police and fire departments.
Reliable Solutions for Healthcare IT
Life and death decisions are at stake within the healthcare industry. Healthcare and medical IT infrastructure needs to assure of being available 100 percent. Service level agreement needs to cover key elements along with guaranteed uptime, together with service-metrics like temperature, power as well as network availability.
Solutions for the healthcare IT industry need to factor in sensitive healthcare infrastructure experiencing downtime or other issues. Reliability and redundancy built into operations at the data center, including critical cooling and power infrastructure are capable of ensuring easy and fast information to patient information for healthcare personnel. Healthcare providers need to maintain uptime in case a disaster occurs. Data center solutions should provide physicians, hospitals and other providers of healthcare with cost efficient facilities, infrastructure and systems for disaster recovery. You also need to back up and save all your critical data.
Lastly, the healthcare business needs to adapt quickly to shifts in technology, patient needs as well as regulatory requirements. Data center solutions require providing scalable infrastructures that easily address any operational changes.
Meeting Regulatory Compliance Challenges
Providers of healthcare face the challenge of conforming to guidelines and legislation governing the confidentiality and security of stored information. The HIPAA, or Health Insurance and Portability Accountability Act along with EHNAC, or Electronic Healthcare Network Accreditation Commission mandate the safeguarding of PHI, or Protected Health. Breaches of information could result into business losses, fines and penalties worth millions of dollars.
Healthcare IT solutions need to combine knowledge of clinical best practices with innovation, technological expertise, business sense and thorough knowledge of healthcare industry for optimizing patient services.